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E-commerce

Customer stories

Customer story: Clerk.io

How Clerk.io used Tembi's E-commerce Intelligence to explore new markets and improve lead quality.

 

About Clerk.io

Clerk.io is a leading e-commerce personalisation platform, helping thousands of webshops optimise their customer experience through tailored product recommendations, search, and email personalisation.

The challenge

Clerk.io needed to address two main challenges:

  • Market exploration: Understanding market potential in different regions to identify high-priority growth opportunities.
  • Lead quality: Ensuring lead accuracy to reduce time spent manually qualify ing irrelevant or unfit leads


Christian, Head of Lead Generation at Clerk.io, explained: “We were looking for a solution to scan markets and get a clear understanding of their potential. At the same time, we needed to ensure the leads we pursued met specific criteria, like being transactional webshops. Our previous provider couldn’t consistently deliver on these fronts.”

The solution: Partnering with Tembi

Clerk.io turned to Tembi to tackle these challenges. With Tembi's market data & intelligence, the team gained access to:

  • Detailed market insights: Tembi helped Clerk.io identify untapped opportunities by filtering markets based on factors like product count, visitor volume, and transaction data.
  • Improved lead accuracy: Tembi’s platform allowed Clerk.io to focus on high-potential leads while significantly reducing manual qualification time through Tembi’s webshop validation software.

Christian highlighted the impact: “Tembi gave us a market feeling. For example, in Norway and Sweden, we could see the potential and decide if this was something we should double down on. The data helped us make informed decisions about where to focus our sales efforts. And 98% of the leads we identified via Tembi were qualified, allowing us to focus on high-quality opportunities without loosing time on irrelevant prospects.”

The results

1. More Accurate Leads. By leveraging Tembi's validation process and advanced filtering tools, Clerk.io increased the accuracy of its leads.Only 1% were unqualified, and another 1% didn’t match the ICP criteria.

2. Time savings. Manual qualification time was massively reduced, allowing the team to allocate resources more effectively.

3. Market viability assessments. Clerk.io used Tembi to assess markets likeNorway and Sweden, deciding where to prioritise their efforts for maximum growth potential.

“Tembi made qualifying leads less time-consuming, and the time savings alone justified the investment,” said Peter, Head of Marketing at Clerk.io.’

A seamless partnership

Beyond the technical aspects, Clerk.io found their collaboration with Tembi to be seamless and productive. Peter Tullin, CMO at Clerk concluded: “We’ve been very happy with Tembi. It was a seamless collaboration, and their local Copenhagen office made it even easier to work together.”

 

E-commerce

The most popular commerce platforms across ten European webshops

hen starting a webshop, you have two options: build a custom site from scratch or choose a ready-to-go commerce platform to manage inventory and sell products or services online. Given that webshops have existed since the early days of the internet, there are now numerous providers catering to both entrepreneurs and established businesses.

A variety of commerce platforms power European webshops, from large international providers like Shopify and WooCommerce to smaller local specialists such as Dandomain in Denmark and Voog in Estonia. Larger platforms often offer the benefits of scale, while local providers might offer specialized solutions and compliance with regional regulations that enhance scalability.

Choosing the right platform is not just important for those building webshops, but also for the ecosystem surrounding commerce platforms. Not all plug-ins and solutions are compatible with every framework, and understanding a platform’s market penetration can be a strong indicator of its success and investment in that region.

In this article, we take a deep dive into the most widely used commerce platforms across 10 European markets, examining which solutions are the most popular. It’s likely no surprise that Shopify and WordPress’s open-source WooCommerce plugin dominate, but who are the other key players?

Looking at Switzerland, The Netherlands, Slovakia, Denmark, Finland, Sweden, Norway, Lithuania, Latvia and Estonia we’ve identified a total of 242.061 active webshops. With over 100.479 webshops, or 32%, Shopify is trailing behind WooCommerce with 9%. Looking at these 10 markets, WooCommerce is today the preferred e-commerce platform with around 129.480 webshops.

The fact that we only identified 6.682  custom-built webshops (2,1% of the dataset), shows just how powerful commerce platforms are today, where both large and small webshops can benefit from the platform's investments in technology and solutions that make it easy, and possible, to operate and grow a business online.

Before diving into the specifics of each market’s platform penetration, let’s quickly explain how we gather and maintain the quality of this data.

Gathering quality webshop data

Monitoring hundreds of thousands of webshops on an ongoing basis demands a robust validation process to maintain high-quality data. At Tembi, we automatically filter out inactive webshops, businesses in bankruptcy, and webshops not registered as official companies, and we can only to this by actually visiting the webshops and analyze their operations continuously. We’re not B2B lead list generation company per se, but our data is used by many companies to improve sales and help identify business opportunities.

Once the validation process is complete, and we’ve analyized the webshops products, our system categorizes each webshop into a product category and enriches the data with for example website traffic data and company data.

If you're interested in learning more about how our technology works, be sure to check out our article: Insights from every Webshop on the Market

Deep dive into commerce platforms in European countries

Having looked how the distribution looks over 10 European countries, let’s examine which E-Commerce platforms are popular in each country and see what insights we can uncover into regional preferences and market trends.

E-commerce platforms in Denmark

In Denmark, we can find a total of 32.720 webshops. We have identified that 13.567 webshops are built using WooCommerce, and 11.703 are built with Shopify. Just as it also shows in the picture of the ten European markets, WooCommerce and Shopify power the majority of the webshops. The remaining 24% (7.450 webshops) utilize various other providers. With 2.164 webshops, Dandomain stands as the third most used platform in Denmark, likely due to its local roots and strong integration with popular hosting services in the country.

E-Commerce Platforms in Estonia

Estonia has a total of 8.568 webshops, with WooCommerce as the clear market leader. WooCommerce is used by 5.846 webshops, representing 68% of all Estonian market. In second place, like in most markets, Shopify follows, but with only 9% of the market, totaling 739 webshops.  WooCommerce’s strong presence in Estonia gives it the highest market share in the group of the analysed countries. In third place we find the local e-commerce platform, Estonian Voog, powering 570 webshops. Voog offers native language support and is perfect for small to medium-sized companies, which could also explain why WooCommerce owns such a big portion of the market.

The remaining 23% of E-Commerces, without the ones using WooCommerce and Shopify, are built using various other providers (1.983 webshops).

E-Commerce Platforms in Finland

Finland has a total of 15.092 webshops, with WooCommerce and Shopify being the market leaders. 6.953 webshops in Finland use WooCommerce (45% of the Finnish market), while Shopify is used by 4.014 webshops, accounting for a 26% market share.

The remaining 28% (4,125 webshops) utilize various other providers. Notably, 644 webshops (5% of the market) are custom-built, highlighting a segment of businesses opting for fully tailored E-Commerce solution. With a strong tech and design culture, Finnish businesses likely leverage local expertise to create bespoke solutions cater directly to their target market. MyCashFlow, a Finnish E-Commerce Platform, is the third most used one in the country, accounting with 1.327 webshops, a 9% of the total.  

E-Commerce Platforms in Latvia

There are 4.903 webshops in Latvia. Of this number, 1.841 webshops are built with WooCommerce (37% of Latvian webshops) and 1.201 webshops are built with Shopify (24%). The other 1.861 webshops (38%) use different providers.

E-Commerce Platforms in Lithuania

Lithuania has a total of 12.077 webshops, with WooCommerce as the most popular platform, powering 6.568 stores, or 55% of the market. Shopify is the second most used (2.198 webshops) making up 18% of Lithuanian online stores. The remaining 26% (3.311 webshops) use various other providers, with PrestaShop ranking third, supporting 1.506 webshops and capturing 12% of the market. As we can see, PrestaShop ranks very closely to Shopify. We see how two Lithuanian E-Commerce platforms, such as Shopiteka and Verskis, are too the most used ones.  

E-Commerce Platforms in The Netherlands

The Netherlands have a highly developed E-Commerce market with 81.224 webshops. WooCommerce has by far most clients, powering 38,316 stores, or 46% of all online shops. Shopify follows with 21,534 webshops, accounting for 26% of the market. The remaining 27%, or 21.374 stores, are distributed across various other providers.

E-Commerce Platforms in Norway

Norway has an E-Commerce market with 13.469 webshops. WooCommerce leads the way, powering 5.346 webshops, or 39% of the market. Shopify is a close second, used by 4.931 webshops, making up 36% of the market. The remaining 24%, or 3.192 webshops, utilize various other providers. The competition between Shopify and WooCommerce is tight in Norway, with only 415 webshops more (a 3%) built with the latter. The third one is MyStore, an E-Commerce provider created in Norway.

E-Commerce Platforms in Slovakia

There are 15.429 webshops in Slovakia. WooCommerce leads the market, powering 6.399 of these webshops, accounting for 41%. Shoptet follows with 3.502 webshops, making up 22% of the market. The remaining 36%, or 5.528 webshops, are built using a variety of other providers. Slovakia’s case is specially interesting, as Shopify is not the second choice. In its place we find Shoptet, a Czech platform that offers marketplace integrations to the Central European market. This can be relevant for companies looking to increase visibility and brand recognition in the region.

E-Commerce Platforms in Sweden

Sweden's E-Commerce landscape is strong, with a total of 31.588 webshops. WooCommerce has a solid position on the market, powering 13.293 of these stores, or 39%, showcasing its popularity among Swedish businesses. Shopify isn’t far behind, with 11.354 webshops, making up 34% of the market. The other 6.941 webshops, representing 26%, use a variety of different providers. We find similar data in Norway, the competition between WooCommerce and Shopify is close, with only a 4% market share of difference (roughly 2.000 webshops).

E-Commerce Platforms in Switzerland

Switzerland is home to 26.991 webshops, with WooCommerce and Shopify leading the market. 12.168 of these webshops are built with WooCommerce (45% market share), making it the most popular E-Commerce platform in the country. Shopify follows closely, with 9.841 webshops, representing 36% of the market. The remaining 19% (4.739 webshops) are built using different providers. Of the most used platforms in Switzerland, only PepperShop is Swiss company.

Better market intelligence

The data from analyzing 242.061 webshops confirms that WooCommerce and Shopify hold a dominant position, commanding 73% of the market share. Breaking this dominance is no easy task, as it would not only require mass migration but also new solutions that offer greater value than the globally leading commerce platforms.

However, despite the dominance of these major providers, there are still over 80.000 webshops using other frameworks. For instance, with over 15,000 webshops on PrestaShop and more than 13,000 using Magento, there remains a significant opportunity to develop plug-ins and solutions for these platforms.

Whether you're developing plug-ins or building software reliant on specific frameworks, understanding your total addressable market (TAM) is a key indicator of potential and helps determine if an investment is worthwhile. Additionally, knowing how different markets are penetrated provides insights into where to focus future sales and marketing efforts. The more data you have, the better informed your decisions will be.

If you’re interested in more data around the webshops, don’t hesitate to contact us on hello@tembi.io. We are adding more countries continuously so sign up for our newsletter to get the latest updates.

E-commerce

Last-Mile: 5 Key Tactics For Maximising Profits During Q4 Peak Season

As we approach the year's final quarter, the stakes for last-mile delivery companies couldn't be higher. With the majority of revenue generated from B2C webshops, Black Friday, Cyber Monday, and the Christmas season represent crucial opportunities to maximise profits. However, preparation for these peak periods involves more than ramping up staff, fine-tuning routing, and increasing throughput. At Tembi, having helped over 40 last-mile providers across Europe, we understand that strategic planning on the commercial side can make or break your Q4 performance. To help you in the process we have collected a five of our key learnings on the topic.

s we approach the year's final quarter, the stakes for last-mile delivery companies couldn't be higher. With the majority of revenue generated from B2C webshops, Black Friday, Cyber Monday, and the Christmas season represent crucial opportunities to maximise profits.  

However, preparation for these peak periods involves more than ramping up staff, fine-tuning routing, and increasing throughput.  

At Tembi, having helped over 40 last-mile providers across Europe, we understand that strategic planning on the commercial side can make or break your Q4 performance. To help you in the process we have collected a five of our key learnings on the topic.

1. Make Sure Your Bases Are Loaded

Instead of focusing solely on acquiring new clients, ensure you're optimally positioned with your existing ones. Monitoring your position in their checkout process can yield significant returns. Being positioned as the top delivery provider at the delivery checkout can dramatically increase the number of orders you receive, often doubling or even tripling them.  

From several of our Last-mile delivery clients, we have witnessed an average of 30%-50% increase in top-1 rankings working tactically with this. Typically, this amounts to a total increase of 20%- 33% in revenue from the existing client base!  

2. Target the Right Clients, Not Just More Clients

Strategic client acquisition is essential. Focus on attracting webshops that boast a strong infrastructure, high order volumes, and the right geographical locations that align with your logistics.  

These targeted efforts can significantly enhance your profit margins and operational efficiency.

On the other hand, failing to identify the clients that are right for you means losing time and money on unsuccessful outreach, attending irrelevant meetings, and seeing your closing rate decline. And even worse, potentially attracting a non-profitable client for your business.  

Market research or a good market insight & sales intelligence tool will help ensuring you target the right clients. More is not always better.

3. Leverage Your Unique Advantages

Understand where you stand out compared to your competitors and highlight your unique selling points to differentiate yourself in a crowded market. Are your delivery times faster? Do you offer more sustainable options? Is your service reliability superior?

Tembi’s E-commerce Market Intelligence solution provides users with a comprehensive, data-driven market overview. This enables last-mile delivery companies to understand their performance and how they measure up against competitors. Our data not only visualises your strengths but also serves as credible evidence of your advantages.

Combining this data with comprehensive insights into each webshop in your market provides a significant advantage in sales meetings. You can tailor your pitch using up-to-date information, demonstrating how your solution will enhance the delivery experience for your customers' clients. This personalised approach showcases the specific benefits and improvements your service offers, making a compelling case for why your company is the best choice.

4. Plan and Work with Your Clients

Q4 is a vulnerable time for webshops, where faulty shipments and slow deliveries can be extremely costly. Success often stems from a partnership approach between webshops and last-mile providers.  

Engage deeply with your clients to ensure they see you as a trusted partner they can rely on during these critical periods.

In essence, this is where you want your sales and account management team to spend the majority of their time, which can be enabled by strong processes and the right tools/technologies to help your team be even more efficient.

5. Don’t wait - Start Today

Effective planning and execution require time, structured outreach, and meticulous account management. There is no easy way. The sooner you start, the better positioned you'll be to capitalise on the high season's opportunities. The time is now – not in October.

Get Ahead Of The Competition With Tembi

At Tembi, we bring years of experience in delivering market insights and partnership services that drive success.  

Our market intelligence solutions provide last-mile delivery companies with continuously updated data and insights into webshops, delivery provider rankings, export markets, technology usage, product categories, and much more - allowing companies to react swiftly to changes, maintain top rankings, and increase revenue from their existing client base.  

We tailor our supportive services to each client's needs, and we would love nothing more than to set up a free, non-committal session to discover how our e-commerce market intelligence solution could help your business achieve its revenue goals—both in Q4 and throughout the year.  

Market Intelligence

Nordic E-commerce Report

iscover data and insight around webshops in Sweden, Denmark, Finland & Norway. This report is free and available on LinkedIn for download.

What to expect inside?

We've visited and analysed over 70.000 active webshops in Sweden, Denmark, Finland & Norway. Orginsed around three topics you'll find:

➜ Insights around distribution of product categories
➜ Data on delivery prices and delivery methods
➜ Discover which technology platforms power the webshops
And much more ⏩

Go to our linkedIn page and view, or download your copy.

Previous E-commerce Reports

Baltic E-Commerce Market Intelligence Report (Published January 2024)
Nordic e-commerce Market Intelligence Report (Published October 2023)


E-commerce

Last Mile Delivery: If You're Not Monitoring Your Checkout Positioning, You're Losing Market

n the ever-evolving landscape of e-commerce, the race to secure customers and meet their delivery expectations has never been more intense. Last-mile delivery providers are constantly seeking new e-commerce clients, but what if I told you that there's a critical factor many overlook? It's not just about acquiring new clients; it's about optimising your position in their checkout process. Here's why:

1. The Power of Checkout Positioning

At Tembi, we understand the significance of where a delivery provider stands in the checkout process. Did you know that up to 60% of final package orders go to the top-ranking delivery provider? This means that by being ranked number 1 instead of 2, 3, or 4 at your clients, you could double or even triple the number of orders from a client.

2. Cost and Ranking

Interestingly, but not surprisingly, our data shows that the top-ranking delivery provider is the cheapest option in up to 80% of cases.  

End-user delivery fees depend on the independent deal between last-mile providers and webshops. Other than lowering the delivery price paid by the e-commerce company, there are several ways to affect this.

Progressive discounts based on order volume, collaborative logistic offerings, reliance on service, and related solutions are all options that can help e-commerce companies offer your last-mile delivery service as the cheaper option for the end user.  

3. Beyond Cost: Delivery Time, Sustainability, and Collaboration

However, it's about more than just being the cheapest option. Factors such as delivery time, delivery method, sustainability options, and collaboration with the delivery company also play significant roles. One or more of these are always present when the cheapest option differs from the top-ranked delivery option.  

Consumers are increasingly conscious of environmental impact and delivery speed, making these factors crucial in their decision-making process. Therefore, they are also weighed in terms of the webshop owner's priorities and systems.

4. Reacting to Changes

Losing your top ranking can be disastrous, but it's often discovered too late. Sometimes, you only realise this at the end of a quarter when financial results reflect the drop in orders. It's crucial to act swiftly on changes at your clients.  

The Tembi Market Intelligence Solution for e-commerce gives you updated insights into your market's webshops, including delivery providers, checkout rankings, export markets, technology use, product categories, and much more.

This not only enables you to identify new ideal client profiles but also to quickly react to changes in your existing clients – like when you lose or win a top 1 position.

5. Strategic Monitoring and Reaction

Many of our clients establish a business case for using our market intelligence solution for e-commerce based on new client acquisition alone. However, the value of working strategically and tactically to monitor and react to changes in checkout positions at existing clients often significantly exceeds the value of client acquisitions alone.

From several of our Last-mile delivery clients, we have witnessed an average of 30% - 50% increase in top-1 rankings working tactically with this. Typically, this amounts to a total increase of 20%- 33% in revenue from the existing client base!

6. Take Action

Curious to learn more? Eager to get started?  

Contact Tembi for a commitment-free discussion about our solutions and services to help you optimise your revenue from your current and future e-commerce clients. With Tembi's market intelligence, you can stay ahead of the competition and secure your position at the top of the checkout page.

In the fast-paced world of e-commerce, every advantage counts. By focusing on client acquisition and optimising your checkout positioning, you can ensure your last-mile delivery business thrives in today's competitive market.

Click here to schedule a call today.  

E-commerce

Similarweb and Tembi

ccess website traffic data inside Tembi.

We are happy to share that we’ve entered into a data partnership with Similarweb where we display monthly website data traffic inside our Market IntelligencePlatform.

Using Tembi, you can now use the data from Similarweb to filter your search based on traffic volumes, see historical data on selected webshops and be able find the growing webshops within different product categories.

For access or inquires, please contact our e-commerce responsible Peter.

E-commerce

Solving the challenge of categorising webshops by products

ead list generators is a red ocean. Thousands of companies offer multiple ways to filter company or technology data to narrow down a segment of potential clients.

The challenge:  Precision is quite poor as data is not contextualised.

Customer problem: Lead list is very inaccurate, leading to many disqualified leads and lost of time. (And irritation.)

How we’ve created a world-class categorisation system using analytics

Our machines have been learned and optimised over the course of years to automatically categorise webshops based on product category. We started with 16 categories two years ago, and today we have 38 product categories (i.e. Shoes, Fashion, Beauty, Car parts, Beverages, etc.).

This is how we do it, and this is why our clients see a reduction of disqualified leads with over 80% after switching to Tembi. (If time is money, then an 80% reduction is quite a lot of money.)

Web Scraping
We’ve built custom web scraping tools that automate the collection of data from each webshop. We run hundreds of different scrapers to ensure we can gather the right data.

Data Cleaning
We process the scraped data to remove irrelevant information, correct errors, and prepare it for analysis.

Natural Language Processing (NLP)
We use NLP techniques to analyse the text data from webshops and product descriptions and names. Which helps us understand the context and categorising products based on their characteristics.

Machine Learning (ML) Classification
We've trained a machine learning model on a dataset where the product types are already known. This model is used to classify the products in webshops into predefined categories.

Manual Review and Feedback Loop
We constantly review the process to ensure accuracy and continually improve the ML model through a feedback loop.

And this is why when you look for a website that sells clothes on Tembi, you will only find webshops that sell clothes.

To date we have validated over 1 million webshops around Europe, and update our data several times per month to ensure a very high quality that help sales and marketing teams find the webshops that match their ICP.

Interested in knowing more about our e-commerce solution and how we categorise webshops? Download the product presentation or book a meeting for a demo.

E-commerce

News! Tembi now available for Software Providers and Digital Agencies

ind the webshops you’ve always been looking for - Small or large, local or international, on the rise or in need of a strategic nudge.

At Tembi we look beyond general company and webshop data, and visit each webshop to better understand which type products are being sold, the technological platforms in use, and for example, what software's are powering the webshops communications, performance and operations.  

Our machines do the equivalent job of thousands and thousands of people daily researching the web, collecting information, gathering data and putting it together in one place. Webshop after webshop.

“Securing the right targets at the right moment isn’t just about closing deals—it’s about gaining a strategic advantage. With Tembi’s latest market intelligence innovation for Software Providers and Digital Agencies, whether your focus is business development, sales, or marketing, you’ll gain an excellent perspective on market dynamics.”
Michael Bugaj, CMO at Tembi

Access exclusive data with precision

We're not just about scratching the surface. Our goal is to deeply understand each webshop, connecting them to their parent companies to unveil their financials, interconnected webshops, and operational domains.

By integrating information from multiple places into a singular, comprehensive view, we enable sales and business development teams to better segment the market, and see where new opportunities are developing, and link that to individual companies, refining lead list and decreasing disqualified leads with up to 80%.

Identify relevant webshops to your business

When we initially ask potential clients how many webshops they believe there is in their market the typical answer is around 1/3 of the market, meaning most of the market goes unnoticed.

Who are the emerging stars? The niche players about to grow? With Tembi, these questions find their answers. Our platform allows you to input your ideal customer profile, creating alerts for when potential leads meet your criteria.

Benefits of using our Tembi’s e-commerce solution

Besides significantly simplifying the process of gathering data, here are five immediate benefits:

1. Extensive filtering options to match your ICP

Filter on location, products, markets, financials, ownership, and +50 other possibilities to find exactly the cohort that matches your ICP and/or campaign.

2. Rapidly grow your pipeline

With your ICP in place, see immediately the whole lead list on your market, and set up notification for automated new matches.

3. More information on your ideal targets

Understand you targets business and its situation better. Get clarity around their product offering and development and how you can help.

4. Spend your time right

Up to 80% less disqualified leads frees more time to be able to focus on closing the deals.

5. Understand your market

We monitor the market weekly and visualise trends and movements so that you can better understand how the market develops and identify new opportunities.

Interested in knowing more about our e-commerce solution? Download the product presentation or book a meeting for a demo.

About Tembi

Tembi is a data and analytics company, providing a software solution designed to deliver market information and insights that give our customers a better understanding of their market and how it develops. Our Market Intelligence Platform gathers and connects data from multiple industries to give a more precise and correct overview the market and its companies.

Market Intelligence

Nordic Market Intelligence report: September 2024

he Nordic eCommerce report dives into the eCommerce market in Sweden, Finland, Norway and Denmark. The report is free and available for download here.

What to expect inside?

Looking into data from 79.000 online retailers that sell physical goods we analysed what type of commerce platforms are popular, which payment providers are mostly used as well as delivery methods and product categories.

Interested in knowing more about our data, or are you looking to reach a specific type of webshops? Contact our sales here for a short intro.

Previous E-commerce Reports

Baltic E-Commerce Market Intelligence Report (Published January 2024)
Nordic e-commerce Market Intelligence Report (Published October 2023)